System One
Contact and support
Contact the System One support team for account and billing questions, or report reproducible SDK problems in the public issue tracker.
Account and API support
Email the support team for account access, billing, and hosted API questions. Include relevant request or order identifiers and a description of the problem.
support@system-one.devPublic SDK support
Use the SDK repository’s GitHub Issues for SDK bugs, documentation corrections, and reproducible integration problems. Search existing issues first; opening an issue requires a GitHub account.
Open SDK issuesInclude a small, redacted reproduction
Include package versions, runtime, the endpoint path, expected behavior, and actual behavior. For API failures, keep the HTTP status, X-Request-Id, and X-System-One-Error-Code. Replace real inputs with a minimal example before posting.
Keep account details private
Use the support email above for account or billing details instead of a public issue. Never send API keys, passwords, session cookies, full payment details, or private request content. Share only the identifiers and redacted information needed to investigate.
Support expectations
Email handles account and hosted API support; GitHub Issues is a public project channel. No guaranteed response time or support service level is published. Neither channel requires sharing credentials or granting access to your account.
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